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B. Questions about login of Keio ID and Keio Mail

  1. Iforgot my email address (Keio ID).
  2. Iforgot my password.
  3. Where is the login page for Keio Mail?
  4. Can I use Keio Mail while I'm away from the university, such as at home?
  5. What is the email address for Keio Mail? Where can I get one?
  6. Iwant to change my email address (Keio ID) for Keio Mail.
    I entered some wrong characters when I registered my Keio ID. Can I change the ID?
  7. As far as I can remember, I didn't register a password for Keio Mail.

(Q1) I forgot my email address (Keio ID).
(A1) Please see here.

(Q2) I forgot my password.
(A2) Please see here.

(Q3) Where is the login page for Keio Mail?
(A3) There are two ways to log into Keio Mail.

a. Log into the Keio Single Sign-On System and select "Keio Mail" as an application.
b. Log in directly on the login window of Keio Mail.

The functions are the same regardless of which way you log in.

(Q4) Can I use Keio Mail while I'm away from the university, such as at home?
(A4) Yes. You can use Keio Mail in the same way you do from within the campus.

(Q5) What is the email address for Keio Mail? Where can I get one?
(A5) Keio Mail uses keio.jp (Keio Single Sign-On System). Keio ID is the sole ID for keio.jp and is also used as the email address for Keio Mail. To obtain your Keio ID, you need to go through "activation." For more details, refer to Activation in the keio.jp User's Guide.

(Q6) I want to change my email address (Keio ID) for Keio Mail. I entered some wrong characters when I registered my Keio ID. Can I change the ID?
(A6) Keio Mail uses keio.jp (Keio Single Sign-On System). In principle, a Keio ID that is already registered cannot be changed. Please be sure to specify the correct ID when you register.

(Q7) As far as I can remember, I didn't register a password for Keio Mail.
(A7) Keio Mail uses keio.jp (Keio Single Sign-On System). Therefore, the password for Keio Mail is the same as that for keio.jp. If you change your password for keio.jp, the password for Keio Mail will also be changed.

Last-Modified: March 3, 2020

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