Contact
About each inquiry
Students, Faculty and Staff
Please check "A. Before submitting an inquiry," and then contact us using the Inquiry Form for IT-Related Topics.
Information for Guarantors
Please check this page.
Keio University alumni
Please check this page.
Correspondence course students
Please contact us using the keio.jp inquiry form.
Keio ID-related inquiry(例:keio.taro@keio.jp)
A. Before submitting an inquiry:
-
Make sure to read
the Frequently Asked Questions (FAQ) before submitting an inquiry.
The frequently asked questions (FAQ) are updated regularly.
The section to contact depends on the application.
Click here.
- Make sure you have the following information ready when submitting an inquiry,
and provide the information when requested.
Give your employee number (ID Number), student ID number or Keio ID when submitting an inquiry.
- Identification
Students: student ID card
Faculty and staff members: faculty and staff ID card, driver's license (Japanese), driving history certificate (issued on or after April 1, 2012), passport, health insurance card,or residence card
* Individual number card is not available
- Keio University student ID number/employee number (ID Number), Keio ID (if one has already been activated)
You should submit an inquiry in person.
We cannot respond to inquiries made by someone on your behalf.
B. Keio Single Sign-On System (keio.jp) Help Desk
For correspondence course students, please contact us using the keio.jp inquiry form.
Inquiries about your ID and password required your identification
Campus |
Section |
Location |
Service hours |
Extension |
Mita |
Mita ITC |
Graduate School Building basement |
Click here |
22331 |
Hiyoshi |
Hiyoshi ITC |
Seventh Building B1F |
Click here |
32819 |
Shinanomachi |
Shinanomachi ITC |
Building 3, North Wing. 1F |
Click here |
62657 |
Yagami |
Science and Technology ITC |
14th Building B1F |
Click here |
40356 |
Shonan Fujisawa |
SFC-ITC |
Media Center 1F |
Click here |
52512 |
Shiba-Kyoritsu |
Shiba-Kyoritsu ITC |
Building NO.1 4F |
Click here |
26143 |
Last-Modified: March 29, 2022
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