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Trouble of WebVPN Service and Emergency maintenance of vpn3 and vpn4 (18 and 19 Jane)

17 June 2024
To SFC-CNS Users
Shonan Fujisawa Information Technology Center
Trouble of WebVPN Service and Emergency maintenance of vpn3 and vpn4 (18 and 19 June)


We have trouble of WebVPN Service on vpn3, so emergency maintenance on CNS-VPN server (vpn3 and vpn4) will be carried out on 18 and 19 June.
Thank you for your patience.


[Trouble of WebVPN Service on vpn3]

Date: From 8:31am, 16 June 2024 (Sun)
Detail: WebVPN Service is unavailable
Note: IPSec-VPN Service on vpn3 is not affected. No alternate Service of WebVPN.


[Trouble of access the GlobalProtect download site (vpn4)]

Date: From 12:59pm, 16 June 2024 (Sun)
Detail: Unable to access the GlobalProtect download site
Note: IPSec-VPN Service on vpn4 is not affected


[Maintenance on the CNS-VPN server (vpn3)]

Date: From 10:00am to 11:30am, 18 June 2024, Tue (end time may vary depending on the progress of the work)
Detail: Maintenance on the CNS-VPN server (vpn3)
Affected: CNS-VPN server (vpn3) is not available
Note: Please use vpn4 (IPSec-VPN (GlobalProtect) only) at the relevant times


[Maintenance on the CNS-VPN server (vpn4)]

Date: From 10:00am to 11:30am, 19 June 2024, Tue (end time may vary depending on the progress of the work)
Detail: Maintenance on the CNS-VPN server (vpn4)
Affected: CNS-VPN server (vpn4) is not available
Note: Please use vpn3 at the relevant times


Last-Modified: June 17, 2024

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